Refund policy

Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items

To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery

Refunds (if applicable)
Once your return is received and inspected, We will notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at Sales@38motorsports.com.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at Sales@38motorsports.com and send your item to: 38 Motorsports LLC, 31761 12TH ST, CHARLOTTE IA 52731, United States.

Electronics
All sales of electronic items are final. Due to the sensitive nature of electronics and to prevent tampering or misuse, we do not accept returns or exchanges on any electronic products. If your item arrives damaged in transit, please contact us immediately with images of the packaging and item. If the item is found to be defective upon delivery, please notify us within 7 days of receipt with photo/video evidence. We reserve the right to inspect and verify the issue before processing any exception.

Shipping
To return your product, you should mail your product to: 38 Motorsports LLC, 31761 12TH ST, CHARLOTTE IA 52731, United States

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.